Tool focus: Video
Type of tool: Video
Purpose of tool:
A short video to show the importance of empathy.
A short video made by the Cleveland clinic, USA which reminds us of the importance of empathy. We use this video with new students to discuss the fact that everyone has a 'story'. In small group setting we then rehearse the specific skills for finding out the patients ideas, concerns and expectations (ICE).
A. Communication with patients:
B. Intra- & interpersonal communication (professionalism & reflection):
C. Communication in healthcare teams (professional communication):
Your name and work address, and co-authors and addresses:Sandra Winterburn