Challenging consultations: Facilitator guide


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Gereedschapsfocus: Wat te leren

Communicatie onderwerpen:
Slecht nieuws brengen
Omgaan met sterke emoties
Empathie/relatieopbouw
Informatie geven/uitleg & planning
Patiëntenperspectief

Type gereedschap: Communication model, Comprehensive curriculum, Facilitator guide, Simulated clinical encounter

Taal: Engels

Doel van het hulpmiddel:
Demonstrate core communication skills in preparation for exploring specific communication issues and challenges. Demonstrate appropriate communication skills when dealing with difficult circumstances such as breaking bad news, dealing with sensitive issues, dealing with difficult or violent patients and patients from vlunerable groups. Demonstrate an understanding of a patient centered approach to consultations.Demonstrate a reflective approach to appraising their own consultations and those observed by others.

Korte beschrijving:
Comprehensive facilitator guide for 2 two hour workshops on challenging consultations. Includes learning objectives, description of comprehensive curriculum, instructions for tutors and simulated patients and patient scenarios.

HPCCC Kerncurriculumdoelstellingen

A. Communicatie met patiënten:
Empathy/relationship building, Patient perspective, Structure

B. Intra- en interpersoonlijke communicatie (professionaliteit en reflectie):
Professionaliteit, zelfbewustzijn

C. Communicatie in zorgteams (professionele communicatie):

Toegang: Openbaar

Uw naam en werkadres, en co-auteurs en adressen:Paul Kinnersley, Elizabeth Metcalf, Jane Fryer