Kommunikationsthemen:
Schlechte Nachrichten überbringen
Umgang mit starken Emotionen
Empathie/Beziehungsaufbau
Informationen/Erklärungen geben und planen
Patientenperspektive

Zweck des Tools:
Demonstrate core communication skills in preparation for exploring specific communication issues and challenges. Demonstrate appropriate communication skills when dealing with difficult circumstances such as breaking bad news, dealing with sensitive issues, dealing with difficult or violent patients and patients from vlunerable groups. Demonstrate an understanding of a patient centered approach to consultations.Demonstrate a reflective approach to appraising their own consultations and those observed by others.

Kurze Beschreibung:
Comprehensive facilitator guide for 2 two hour workshops on challenging consultations. Includes learning objectives, description of comprehensive curriculum, instructions for tutors and simulated patients and patient scenarios.