Thèmes de communication :
Annoncer une mauvaise nouvelle
Gérer des émotions fortes
Empathie/construction de relations
Donner des informations/explications et planifier
Point de vue des patients

Objectif de l'outil :
Demonstrate core communication skills in preparation for exploring specific communication issues and challenges. Demonstrate appropriate communication skills when dealing with difficult circumstances such as breaking bad news, dealing with sensitive issues, dealing with difficult or violent patients and patients from vlunerable groups. Demonstrate an understanding of a patient centered approach to consultations.Demonstrate a reflective approach to appraising their own consultations and those observed by others.

Brève description:
Comprehensive facilitator guide for 2 two hour workshops on challenging consultations. Includes learning objectives, description of comprehensive curriculum, instructions for tutors and simulated patients and patient scenarios.