Tool focus: What to teach
Communication topics:
Breaking bad news
Empathy/relationship building
Gathering information/listening
Type of tool: Communication model, PowerPoint
Language: French
Purpose of tool:
Overview of important communication skills and how to break bad news
Brief description:
Short presentation on breaking bad news including importance of communication skills teaching, video with classical interview (directing) then brain-stroming, then video of consultations with same situation with good skills, then brainstorming again. Presentation of Spikes model and practicing in small groups
HPCCC Core curriculum objectives
A. Communication with patients:
Breaking bad news, Dealing with strong emotions
B. Intra- & interpersonal communication (professionalism & reflection):
C. Communication in healthcare teams (professional communication):
Access: Public
Your name and work address, and co-authors and addresses:Johanna Sommer, Geneva
Contact: Email
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