POSTPONED: Workplace-based communication skills teaching and learning

Member Fee: tbc Non Member Fee: tbc

Due to the Corona virus outbreak, this course has been postponed.

tEACH, the teaching committee of the EACH: International  Association of Communication in Healthcare, is delighted to announce a two-day course focusing on teaching communication skills in the clinical workplace.

It will be facilitated by experienced teachers from the tEACH Courses and Support for Trainers committee. The proceedings will be held in English and as much as possible will accommodate participants for whom English is not their first language.

Content and format

The primary focus of this course will be on approaches to incorporating teaching about communication into the clinical workplace, such as in clinics and on hospital wards where learners participate in patient care. While teaching communication skills during clinical training is important in order to reinforce communication skills learned in formal courses and develop new skills, clinical supervisors can find this task challenging to accomplish.  This course will explore “informal” clinical communication teaching opportunities such as role modeling, observation and responding to patient presentations as well as more formal one to one and small group approaches such as video review, role play and reflection using learners’ immediate clinical experiences.

The course will be highly interactive and participant centred, with a mixture of experiential learning and didactic teaching:

  • Participants will share their experiences and concerns regarding opportunities, strategies and challenges for communication teaching in the clinical setting and/or training and empowering clinical supervisors to emphasize communication skills during clinical teaching.
  • Participants will also have the opportunity to practice and share a variety of approaches to clinical teaching of communication skills using materials such as role play, clinical vignettes and trainee videos.
  • Group problem solving will seek to address obstacles that participants face in attempting to emphasize communication skills during clinical training.
  • All participants will be given the opportunity to identify how insights from the course can be practically implemented in their specific institutional setting and what they perceive as the most important take home points from the course.

Course Objectives:

  • To describe challenges and obstacles to teaching communication skills in clinical context
  • To use teachable moments in a busy clinical environment
  • To provide feedback to learners in an effective and efficient manner
  • Identify a variety of formal communication teaching strategies that can fit into the clinical context


The course is directed towards teachers of health professionals (for example medical students, nurses, physiotherapists, doctors) who are engaged in clinical supervision of learners as well as educators involved in supporting clinical training. It is suitable for teachers of a variety of experience.

The maximum number of participants is 18.

Recommended Hotel

Ruby Sofie Hotel Vienna, Marxergasse 17, 1030 Wien

Very good value 4* hotel located just under a 15-minute walk from Gesundheit Österreich (Stubenring 6, 1010 Wien).  Members receive preferential rates so I would recommend that you click here to register on the Ruby Hotels website before booking.  You will be asked to enter your name and email address, and select a password.

Once you have registered, you can return to the Ruby Hotels homepage, and under ‘Book Your Room’ select the Ruby Sofie Hotel Vienna.

Date/Time 26 Mar 2020 - 27 Mar 2020 @ All Day

Event Type