tEACH forum – Top tips for working with simulated patients

The inclusion of Simulated Patients (SPs) in health professional communication skills teaching (CST) is growing internationally.

This workshop aims to describe a range of skills & strategies which will enable trainers and SPs to work collaboratively during experiential sessions to ensure that the individual learner’s agenda is prioritised and learning maximised.

At the end of this workshop, participants will be able to describe the importance of:

o            overt and covert communication between SP and facilitator,

o            managing vague or generalised feedback

o            calibrating emotion

o            handling critical feedback

The content in this forum presentation can be explored in more depth in the online SP course being offered by EACH in June 2023. Click on this link to find out more about this 2 part event.


Kim Taylor is a simulated patient and simulated patient trainer with over twenty years involvement in medical education.

Kim has developed & delivered face to face simulated patient training events in Portugal, Austria, Sri Lanka, Norway & Russia. Online, Kim has conducted SP training for the Nelson Mandela School of Medicine in South Africa & is part of the team delivering the EACH online Working with SP’s course.

Kim has worked nationally and internationally on Train the Trainer courses with EACH (International Association for Communication in Healthcare). At undergraduate level, Kim works in experiential sessions with medical students at the University of Cambridge & has consulted on several projects for the University including simulated patient training and the review and development of the SP recruitment process.

Sandra Winterburn – Sandra is an Associate Professor at Norwich Medical School where she is the academic lead for the clinical communication curriculum. She is also the co-chair of the teaching committee of EACH.

Mandy Williams – Since 2009 Mandy has been a senior tutor in clinical communication skills at Cambridge University Hospitals Trust, working with undergraduate medical students. She has specific responsibility for faculty & SP development and student remediation.

Date/Time 30 May 2023 @ 6:00 pm - 7:00 pm

Event Type