Delivering difficult news to patients

Download Resource


Tool focus: What to teach

Communication topics:
Breaking bad news

Type of tool: Facilitator guide, PowerPoint

Language: English

Purpose of tool:
To be able to demonstrate the skills involved in delivering difficult news in an effective manner and describe the types of responses patients and families may have to receiving difficult medical news

Brief description:
Facilitator guide and materials for experiential training in delivering difficult news to patients. Learners are given the opportunity to practice, receive feedback and observe others as they deliver difficult news to simulated patients. During a 1.5 hour session, learners are given the opportunity to 1) give bad news to a simulated patient and 2) observe 4 other students giving bad news via a video camera and monitor. An introductory lecture provides general information to students about the skills necessary to effectively perform this task. Materials include facilitator guide, SP cases, handouts and sample schedules.

HPCCC Core curriculum objectives

A. Communication with patients:
Empathy/relationship building, Structure

B. Intra- & interpersonal communication (professionalism & reflection):

C. Communication in healthcare teams (professional communication):

Access: Public

Your name and work address, and co-authors and addresses:Marcy Rosenbaum