Delivering difficult news to patients


Télécharger la ressource


Site web


Objectif de l'outil : Quoi enseigner

Thèmes de communication :
Annoncer une mauvaise nouvelle

Type d'outil : Facilitator guide, PowerPoint

Langue: Anglais

Objectif de l'outil :
To be able to demonstrate the skills involved in delivering difficult news in an effective manner and describe the types of responses patients and families may have to receiving difficult medical news

Brève description:
Facilitator guide and materials for experiential training in delivering difficult news to patients. Learners are given the opportunity to practice, receive feedback and observe others as they deliver difficult news to simulated patients. During a 1.5 hour session, learners are given the opportunity to 1) give bad news to a simulated patient and 2) observe 4 other students giving bad news via a video camera and monitor. An introductory lecture provides general information to students about the skills necessary to effectively perform this task. Materials include facilitator guide, SP cases, handouts and sample schedules.

Objectifs du programme de base HPCCC

A. Communication avec les patients :
Empathy/relationship building, Structure

B. Communication intra- et interpersonnelle (professionnalisme et réflexion) :

C. Communication dans les équipes soignantes (communication professionnelle) :

Accéder: Publique

Votre nom et adresse professionnelle, ainsi que vos co-auteurs et adresses :Marcy Rosenbaum