Tool focus: Assessment
Communication topics:
Gathering information/listening
Giving information/explanation & planning
Shared decision making
Type of tool: Assessment
Year of publication: 1994; 2004; 2007; 2010
Language: English, Dutch
Purpose of tool:
Guidelines for using global rating forms for observing learner-patient interactions. Assesses six categories of Core Communications Skills including rapport, information management, agenda setting, active listening for the patient‰Ûªs perspective, addressing emotions, and reaching common ground. Context specific rating forms including with real patients, families and simulated patients using 3-5 point rating scales. Forms for provide learner feedback also included. Dutch versions address formative and summative assessment.
HPCCC Core curriculum objectives
A. Communication with patients:
Gathering information/listening, Shared decision making
B. Intra- & interpersonal communication (professionalism & reflection):
C. Communication in healthcare teams (professional communication):
Access: Public
Your name and work address, and co-authors and addresses:Lang, F; McCord, R; Harvill, LAnderson, DSVan Nuland, MVan Den Noortgate, WDegryse, J Goedhuys, J
Contact: Email
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