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Senior’s Name: Deborah Stargardt
Availability: 3/3

Pairing - Junior
Title: Consulting
Institution: Doyen Compass LLC
Discipline: Healthcare
Years of experience: 40

Teacher/Training

Learners I work with:
  • Continuous Professional Development
Interests/expertise:
  • Curriculum design / development
  • Experiential teaching methods (eg role play)
  • Educational research
  • Simulated patients
  • Train the trainers (faculty development)
  • Workplace based teaching
Years I have worked in communication skills learning: 13

Research

Areas of work:
  • Attitudes
  • Emotion
  • Curriculum development
  • Message design
  • Nonverbal communication
  • Patient-centeredness
  • Patient–provider relationship
Research methods:
  • Co-design
  • Implementation research
  • Qualitative methods
  • Systematic literature review
Keywords describing expertise and interest:
  1. Coach
  2. Strategy
Field of expertise, major interests, and consultation topics:

Patient and employee experience; caring theory applications, relationship development, appreciative inquiry, data analysis, compassion, empathy, listening to understand

Biography/CV:

Early career as speech therapist and teacher of special needs population. MBA in HCA transitioned to healthcare management. Dove years in managed care, marketing and business development. DDI train the trainer certification and moved into organizational and leader development. Entered patient experience as regional consultant with PG and advanced to leadership roles within complex HC systems. Retired as a Director of PX with University of North Carolina. Launched consulting company in 2022.

Read CV