Patient-Practitioner Orientation Scale (PPOS)


Tool focus: Assessment

Communication topics:
Empathy/relationship building
Gathering information/listening
Shared decision making

Type of tool: Assessment

Year of publication: 1996

Language: English, Dutch, German, Greek, Italian, Korean, Norwegian, Persian, Polish, Portuguese, Spanish, Swedish, Turkish

Purpose of tool:
Instrument to assess orientation of learners, practitioners and patients toward patient centeredness. Answers are based on a 6-point Likert scale with higher scores reflecting more patient-centered attitudes (ranges from 1 to 6).18-items ( two 9-itemed subscales ). Measure of patient-centered attitude (differentiates between patient-centred versus doctor-centred or disease-centred orientation, measuring attitudes along 2 dimensions: ‰Û÷sharing‰Ûª and ‰Û÷caring‰Ûª). Sharing subscale reflects the extent to which the responder believes that the patient should receive information and be involved in decision-making, Caring subscale evaluates whether the patient‰Ûªs expectations and lifestyle are taken into consideration during the medical consultation.

Brief description:

A. Communication with patients:
Gathering information/listening, Giving information, explanation & planning, Relationship building, Shared decision making

B. Intra- & interpersonal communication (professionalism & reflection):

C. Communication in healthcare teams (professional communication):

Access: Public

Your name and work address, and co-authors and addresses:Krupat E;Putnam S; Yaeger C