Methods for Teaching cross-cultural communication


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Tool focus: How to teach

Communication topics:
Cross-cultural communication

Type of tool: Facilitator guide

Language: English

Purpose of tool:
a. awareness of one’s own cultural beliefs,
b. to teach specific communication skills required for cultural sensitive communication with migrants with language barriers and with patients with low literacy
c. examine challenges in teaching and be able to demonstrate a variety of appropriate methods for teaching cross-cultural communication.

Brief description:
The workshop aims to
a. enhance the awareness of one’s own cultural beliefs, to teach specific communication skills required for cultural sensitive communication with migrants with language barriers and with patients with low literacy
b. examine challenges in teaching and be able to demonstrate a variety of appropriate methods for teaching cross-cultural communication. (talking in triads with interpreter and patient) recognizing low literacy and using plain language and visual aids and applying teach-back method.
c. The description describes learning objectives, various didactic methods in detail (e.g ice-breaking and activating prior knowledge, reflections, roleplay with SP, assessment), no specific material (e.g. SP role script) is provided. The description can be used together with `A walk in the park´and the checklist on assessing intercultural communication skills.

HPCCC Core curriculum objectives

A. Communication with patients:
Cross-cultural communication

Access: Public

Your name and work address, and co-authors and addresses:Evelyn van Weel-Baumgarten



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