Tool focus: Assessment
Communication topics:
Empathy/relationship building
Gathering information/listening
Giving information/explanation & planning
Type of tool: Assessment
Year of publication: 1991
Language: English, Dutch
Purpose of tool:
Instrument for the observation of provider-patient encounters including three sections: section 1: communication skills for phases of the encounter; section 2: general communication skills; section 3: medical aspects; 17 items using a 7-point scale
HPCCC Core curriculum objectives
A. Communication with patients:
Gathering information/listening, Relationship building
B. Intra- & interpersonal communication (professionalism & reflection):
C. Communication in healthcare teams (professional communication):
Access: Public
Your name and work address, and co-authors and addresses:van Thiel J; Kraan HF; Van Der Vleuten CP
Contact: Email
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