Introduction to Calgary Cambridge Clinical Communication Skills


Tool focus: Video

Communication topics:
Breaking bad news
Empathy/relationship building
Gathering information/listening
Giving information/explanation & planning
Patient perspective
Verbal & non-verbal communication

Type of tool: Video

Year of publication: 2020

Language: English

Purpose of tool:
To introduce the basic skills of communication described by the Calgary Cambridge framework

Brief description:
This is a video designed to introduce the learner to the main Calgary-Cambridge skills of communication.

HPCCC Core curriculum objectives

A. Communication with patients:
Breaking bad news, Different elements of a patient history, Empathy/relationship building, Gathering information, Gathering information/listening, Giving information, explanation & planning, Non verbal communication, Patient perspective, Relationship building, Structure, Synthesises information

Access: Public

Your name and work address, and co-authors and addresses:This video on Calgary Cambridge skills is courtesy of the Royal College of Physicians of Ireland (RCPI). The video is part of an online course and collection of resources, Gateway to Communication, released by RCPI in October 2020 and funded by the national provider of health services in Ireland (HSE). Original video content adapted from the Irish College of General Practitioners (ICGP) Guide to the Medical Interview. For access, please click on this link: