E-learningcursus: Communicatieve vaardigheden voor telefonische consulten
E-learningcursus: Communicatieve vaardigheden voor videoconsulten

Many healthcare staff are now carrying out consultations on the telephone and video.  This is often a type of consultation that staff have not encountered prior to COVID-19 and can be an area of anxiety.  This course demonstrates how applying the core skills of the Calgary-Cambridge Guide to telephone and video consultations provides a structured and patient-centred approach.  We hope you find these online learning packages useful.

This was developed by: