Stephen Covey – Indian talking stick
Tool focus: Video
Communication topics:
Dealing with strong emotions
Structure
Triadic/family consultations
Type of tool: Video
Language: English
Purpose of tool:
A method of negotiation to resolve conflict
Brief description:
Summary from Stephen Covey about how to negotiate a conflict using a traditional American Indian conversation tool.
HPCCC Core curriculum objectives
A. Communication with patients:
Dealing with strong emotions, Gathering information/listening, Patient perspective
B. Intra- & interpersonal communication (professionalism & reflection):
C. Communication in healthcare teams (professional communication):
Respects individuality, Subjective perception, Different points of view
Access: Public
Your name and work address, and co-authors and addresses:Eva Doherty
Contact: Email
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