Stephen Covey – Indian talking stick


Tool focus: Video

Communication topics:
Dealing with strong emotions
Triadic/family consultations

Type of tool: Video

Language: English

Purpose of tool:
A method of negotiation to resolve conflict

Brief description:
Summary from Stephen Covey about how to negotiate a conflict using a traditional American Indian conversation tool.

HPCCC Core curriculum objectives

A. Communication with patients:
Dealing with strong emotions, Gathering information/listening, Patient perspective

B. Intra- & interpersonal communication (professionalism & reflection):

C. Communication in healthcare teams (professional communication):
Respects individuality, Subjective perception, Different points of view

Access: Public

Your name and work address, and co-authors and addresses:Eva Doherty