Tool focus: Assessment
Communication topics:
Empathy/relationship building
Gathering information/listening
Shared decision making
Type of tool: Assessment
Year of publication: 1996
Language: English, Dutch, German, Greek, Italian, Korean, Norwegian, Persian, Polish, Portuguese, Spanish, Swedish, Turkish
Purpose of tool:
Instrument to assess orientation of learners, practitioners and patients toward patient centeredness. Answers are based on a 6-point Likert scale with higher scores reflecting more patient-centered attitudes (ranges from 1 to 6).18-items ( two 9-itemed subscales ). Measure of patient-centered attitude (differentiates between patient-centred versus doctor-centred or disease-centred orientation, measuring attitudes along 2 dimensions: ‰Û÷sharing‰Ûª and ‰Û÷caring‰Ûª). Sharing subscale reflects the extent to which the responder believes that the patient should receive information and be involved in decision-making, Caring subscale evaluates whether the patient‰Ûªs expectations and lifestyle are taken into consideration during the medical consultation.
Brief description:
n/a
A. Communication with patients:
Gathering information/listening, Giving information, explanation & planning, Relationship building, Shared decision making
B. Intra- & interpersonal communication (professionalism & reflection):
C. Communication in healthcare teams (professional communication):
Access: Public
Your name and work address, and co-authors and addresses:Krupat E;Putnam S; Yaeger C
Contact: Email
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