Gathering information: Facilitator guide


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Tool focus: What to teach

Communication topics:
Empathy/relationship building
Gathering information/listening

Type of tool: Facilitator guide, PowerPoint

Language: English

Purpose of tool:
The aim is for students to recognise and develop helpful interviewing behaviours.

Brief description:
Three hour workshop session with discussion, exercises, and peer roleplays focusedcommunication barriers/enablers, talking to patients and finding out the patient's problem

HPCCC Core curriculum objectives

A. Communication with patients:
Empathy/relationship building, Gathering information

B. Intra- & interpersonal communication (professionalism & reflection):

C. Communication in healthcare teams (professional communication):

Access: Public

Your name and work address, and co-authors and addresses:Angela Rowlands