Communication and Interpersonal skills (CIS) scale for the assessment of residents communication competence

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Tool focus: Assessment

Communication topics:
Empathy/relationship building
Gathering information/listening
Giving information/explanation & planning
Shared decision making

Type of tool: Assessment

Year of publication: 2004

Language: English

Purpose of tool:
18 item rating form focused on patient-centered communication and interpersonal skills of residents interacting with simulated patients in OSCE stations. Items are rated using 5 point scales.

Brief description:

HPCCC Core curriculum objectives

A. Communication with patients:
Gathering information/listening, Relationship building, Shared decision making

B. Intra- & interpersonal communication (professionalism & reflection):

C. Communication in healthcare teams (professional communication):

Access: Public

Your name and work address, and co-authors and addresses:Yudkowsky R, Alseidi A, Cintron J.