Developers: Lidia Del Piccolo, Hanneke de Haes, Cathy Heaven, Jesse Jansen, William Verheul,Jozien Bensing, Svein Bergvik, Myriam Deveugele, Hilde Eide, Ian Fletcher, Claudia Goss, Gerry Humphris, Young-Mi Kim, Wolf Langewitz, Maria Angela Mazzi, Trond Mjaaland, Francesca Moretti, Matthias Nübling, Michela Rimondini, Peter Salmon, Tonje Sibbern, Ingunn Skre, Sandra van Dulmen, Larry Wissow, Bridget Young, Linda Zandbelt, Christa Zimmermann, Arnstein Finset

Year of publication: 2011

Date last updated: 7 June 2024

Setting in which the tool was originally developed/validated: community mental health service

Restriction to setting(s): Not specified

Target group: Healthcare providers and patients in general

Language(s): English

Specific constructs/behaviours:

Explicit and non-explicit provider verbal or nonverbal expressions immediately following a patient cue or concern: Reduce/Provide space

Tool topics:

Non-verbal communication
Patient-centered communication
Responding to patients’ requests for information/responding to questions
Socio-emotional focused communication

Intended application: Research

Reference(s) to development/validation paper(s):

Del Piccolo L, de Haes H, Heaven C, Jansen J, Verheul W, Bensing J, Bergvik S, Deveugele M, Eide H, Fletcher I, Goss C, Humphris G, Kim YM, Langewitz W, Mazzi MA, Mjaaland T, Moretti F, Nübling M, Rimondini M, Salmon P, Sibbern T, Skre I, van Dulmen S, Wissow L, Young B, Zandbelt L, Zimmermann C, Finset A. Development of the Verona coding definitions of emotional sequences to code health providers' responses (VR-CoDES-P) to patient cues and concerns. Patient Educ Couns. 2011 Feb;82(2):149-55. doi: 10.1016/j.pec.2010.02.024

Reference links:

Tool/manual available: Yes. (https://each.international/resources/verona-coding-system/)