Process of Interactional Sensitivity Coding in Healthcare (PISCH)

Developers: Christina M. Sabee, Christopher J. Koenig, Leah Wingard, Jamie Foster, Nick Chivers,David Olsher, Ilona Vandergriff

Year of publication: 2015

Date last updated: 7 June 2024

Setting in which the tool was originally developed/validated: Diabetes consultations with physyicians

Restriction to setting(s): Not specified

Target group: Physicians and diabetic patients

Language(s): English


Specific constructs/behaviours:

Interactional sensitivity: (a) conversational involvement, or attentiveness, (b) appropriateness of response, (c) interactional synchrony.

Tool topics:

Patient-centered communication

Intended application: Research

Reference(s) to development/validation paper(s):

Sabee CM, Koenig CJ, Wingard L, Foster J, Chivers N, Olsher D, Vandergriff I. The Process of Interactional Sensitivity Coding in Health Care: Conceptually and Operationally Defining Patient-Centered Communication. J Health Commun. 2015;20(7):773-82.

Reference links:

Tool/manual available: Yes. (N/A)