Adaptation of the Global Consultation Rating Scale (GCRS) for pediatric subspecialties

Developers: Shayna S. Coburn, Wynne A. Callon, Michelle N. Eakin, Cozumel S. Pruette, Tammy M.Brady, Susan R. Mendley, Shamir Tuchman, Barbara A. Fivush, Kristin A. Rieker

Year of publication: 2020

Date last updated: 7 June 2024

Setting in which the tool was originally developed/validated: Chronic Kidney Disease

Restriction to setting(s): Not specified

Target group: Pediatricians treating patients with chronic illness and their patients

Language(s): English

Specific constructs/behaviours:

Provider communication according to Cambridge-Calgary guidelines: initiating the session, gathering information/problem identification, problem exploration, patient’s perspective, non verbal communication, developing rapport, providing structure, correct amount/type of information, aiding accurate recall/understanding, incorporating patient’s perspective, planning/shared decision making, closure

Tool topics:

Facilitative communication / stimulating patient activation
Gathering information/listening
General communication behavior / Overall communication behavior
Information giving / providing information / explanation and planning
Non-verbal communication
Patient perspective–considering, eliciting
Shared decision making

Intended application: Research

Reference(s) to development/validation paper(s):

Coburn SS, Callon WA, Eakin MN, Pruette CS, Brady TM, Mendley SR, Tuchman S, Fivush BA, Riekert KA. Evaluating provider communication in pediatric chronic kidney disease care using a global coding system. Patient Educ Couns. 2020 Jul;103(7):1358-1365. doi: 10.1016/j.pec.2020.02.014

Reference links:

Tool/manual available: No. (N/A)