Behavioral Test of Interpersonal Skills (BTIS) – active listening component

Developers: Joanne K. Olson, Carroll L. Iwasiw, Brian A. Gerrard.

Year of publication: 1991

Date last updated: 7 June 2024

Setting in which the tool was originally developed/validated: Nursing community health centers

Restriction to setting(s): Not specified

Target group: N/R [Nursing]

Language(s): French

Translations(s): English

Specific constructs/behaviours:

Active listening as a skill of understanding the patient, feeling and communicating what is understood (or not).

Tool topics:

Intended application: Research

Reference(s) to development/validation paper(s):

Olson JK, Iwasiw CL, Gerrard BA. Criterion-related validity of the active listening component of the behavioural test of interpersonal skills. Can J Nurs Res. 1991 Summer;23(2):49-60.

• Olson et al. (1991)

Tool/manual available: No. (N/A)

Tool description by the author:

Note: BTIS is a test of communication skills by Gerrard & Buzzell (1980), Olson validated the Active Listening Component of BTIS