Discussing worries over the telephone (nurse/patient interaction)

Communication topics:
Interprofessional/team communication

Purpose of tool:
This video might be helpful for those wanted to include the topic of confronting colleagues and their behaviour in clinical practice. In this case a nurse plans and orchestrates a conversation with one of her medical colleagues.

Brief description:
The nurse wants to confront a surgeon about her behaviour in the operating theatre. The nurse uses a behaviour, impact and feeling approach within the conversation, but is clearly uncomfortable having this conversation.