المؤتمر الدولي للاتصال في مجال الرعاية الصحية (ICCH 2024) chevron_right

كوفيد-19

كوفيد-19

كل الموارد

فيما يلي قائمة بالموارد التي تم تطويرها بواسطة و/أو بالتعاون مع كل منظمة. سيتم تحديث هذه القائمة باستمرار بموارد جديدة.

مهارات الاتصال لارتداء الموظفين
ملابس الحماية الشخصية (PPE)

أثرت جائحة كوفيد 19 العالمية على كيفية تجربة المرضى والأطباء للمشاورات وجهًا لوجه.

يوفر هذا إرشادات حول التواصل مع المرضى أثناء ارتداء معدات الوقاية الشخصية.

طورت بواسطة:

أهم النصائح لتوصيل الاتصالات
مهارات التدريس عبر الإنترنت

للمساعدة في هذه الأوقات الصعبة، قام كل فريق بتجميع سلسلة من الأدلة العملية التي تهدف إلى مساعدة معلمي التواصل في مجال الرعاية الصحية والمرضى والمتعلمين في المحاكاة على النظر في التحديات والتكيفات المحتملة لتدريس مهارات الاتصال عبر الإنترنت:

معلمون | طلاب | محاكاة المرضى | إطار ألوبا | الدليل الكامل

طورت بواسطة:

ساندرا وينتربيرن، كلية الطب في نورويتش، جامعة إيست أنجليا ومستشفيات وعيادات جامعة مارسي روزنباوم في أيوا.

لو سمحت انقر هنا لمقاطع الفيديو التي تعطي أمثلة لتدريس مهارات الاتصال عبر الإنترنت.

نصائح للتواصل مع المرضى عبر الاستشارة عبر البريد الإلكتروني

لقد جعل جائحة Covid-19 الاستشارات عبر البريد الإلكتروني أكثر أهمية. توضح هذه الورقة النصائح والتوصيات الرئيسية لاستخدام الاستشارة عبر البريد الإلكتروني لمتخصصي الرعاية الصحية.

طورت بواسطة:

جين إيج مولر، جامعة آرهوس، هيلين أثرتون، كلية الطب في وارويك، وماتيلدا نيسبيث بروجر، جامعة آرهوس.

دورة التعلم الإلكتروني: مهارات الاتصال للاستشارات الهاتفية

دورة التعلم الإلكتروني: مهارات الاتصال للمشاورات عبر الفيديو

Many healthcare staff are now carrying out consultations on the telephone and video.  This is often a type of consultation that staff have not encountered prior to COVID-19 and can be an area of anxiety.

توضح هذه الدورة كيف أن تطبيق المهارات الأساسية لدليل كالغاري كامبريدج على الاستشارات عبر الهاتف والفيديو يوفر نهجًا منظمًا يتمحور حول المريض. نأمل أن تجد حزم التعلم عبر الإنترنت هذه مفيدة.

تم تطوير هذه بواسطة:

ورقة نصائح الرعاية الصحية عن بعد للمشاورات عبر الهاتف والفيديو

تركز ورقة النصائح هذه على مشكلات الاتصال وسير العمل.

طورت بواسطة:
كيلي سكيلي ومارسي روزنباوم من مستشفيات وعيادات جامعة أيوا.

أدلة كالغاري كامبريدج بشأن الاستشارات الهاتفية والمحادثات الصعبة

تهدف هاتان الوثيقتان إلى دعم الأطباء العاملين في أزمة كوفيد-19 الحالية.

لقد تم تصميمها للعمل بشكل جيد على الهواتف المحمولة مع صفحة محتويات تفاعلية حتى تتمكن من تحديث المعرفة قبل مهمة معينة مباشرة.

محادثات صعبة

المشاورات الهاتفية

تم تطويره بالشراكة مع هيئة الخدمات الصحية الأيرلندية (HSE)

تدريس التواصل خلال كوفيد-19

A bibliography from the Association of Standardized Patient Educators (ASPE) of distance and online learning resources for teaching communication with simulated patientsrnrnu003ca class=u0022buttonu0022 href=u0022https://aspehq.memberclicks.net/assets/2020Annual/ASPE%20Resource%20List%2003.17.20.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eASPEu003c/au003ernrnDistance Learning and telehealth teaching resources.rnrnu003ca class=u0022buttonu0022 href=u0022https://www.healthysimulation.com/medical-simulation/covid-19-resources/u0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eHealthy Simulationu003c/au003e

University of Minnesota Webinar recording: Zooming with SPs in COVID-19 Response: Using Zoom to train Standardized Patients (SPs) and implement formative Objective Structured Clinical Examination (OSCEs) with health science students.rnrnu003ca class=u0022buttonu0022 href=u0022https://mediaspace.umn.edu/media/t/0_t5dvexu2u0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eWebinaru003c/au003ernrnVirtual OSCE guides for students, SPs and monitors from Northwestern University Fineberg School of Medicine.rnrnu003ca class=u0022buttonu0022 href=u0022https://each.international/wp-content/uploads/2020/04/Northwestern-Virtual-OSCE.zipu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003ePDFu003c/au003e

Association of American Medical Colleges resources on Clinical Teaching and Learning Experiences without Physical Patient Contact including teaching about Interpersonal and Communication Skills.rnrnu003ca class=u0022buttonu0022 href=u0022https://icollaborative.aamc.org/collection/covid19-alternative-learning-experiences/u0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eAAMCu003c/au003e

مصدر معلومات موثوق به خلال كوفيد-19

The u003ca href=u0022https://coronavirus.frontiersin.org/?utm_source=emu0026amp;utm_medium=f-nltu0026amp;utm_campaign=ba_cov-cco__hub-announcementu0022 target=u0022blanku0022 rel=u0022noopeneru0022u003eFrontiers Coronavirus Knowledge Hubu003c/au003e provides an up to date source of trusted information and analysis on COVID-19 and coronaviruses, including the latest research articles, information and commentary.rnrnu003ca class=u0022buttonu0022 href=u0022https://coronavirus.frontiersin.org/?utm_source=emu0026amp;utm_medium=f-nltu0026amp;utm_campaign=ba_cov-cco__hub-announcementu0022 target=u0022blanku0022 rel=u0022noopeneru0022u003eFrontiers Coronavirus Knowledge Hubu003c/au003ernrnAn u003ca href=u0022https://catalyst.nejm.org/doi/full/10.1056/CAT.20.0080u0022 target=u0022_blanku0022 rel=u0022noreferrer noopeneru0022u003earticleu003c/au003e published in the New England Journal of Medicine Catalyst (NEJM Catalyst) – u003cemu003eAt the Epicentre of the Covid-19 Pandemic and Humanitarian Crisis in Italy: Changing Perspectives on Preparation and Mitigation, Nacoti et. al.u003c/emu003ernrnu003ca class=u0022buttonu0022 href=u0022https://catalyst.nejm.org/doi/full/10.1056/CAT.20.0080u0022 target=u0022blanku0022 rel=u0022noopeneru0022u003eNEJM Catalyst Articleu003c/au003e

التواصل مع المرضى وعائلاتهم خلال فترة كوفيد-19

Our sister organisation, u003ca href=u0022https://www.achonline.org/COVID-19u0022 target=u0022_blanku0022 rel=u0022noreferrer noopeneru0022u003eAcademy of Communication in Healthcare (ACH)u003c/au003e has put together a selection of communication tools, member stories u0026amp; support for well-being.rnrnu003ca class=u0022buttonu0022 href=u0022https://www.achonline.org/COVID-19u0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eACHu003c/au003ernrnVitalTalk has created a playbook with tips on how to sustainably communicate with honesty, empathy and compassion.  u003ca href=u0022https://www.vitaltalk.org/guides/covid-19-communication-skills/u0022 target=u0022_blanku0022 rel=u0022noreferrer noopeneru0022u003eThis linku003c/au003e enables you to view the playbook in different languages.rnrnu003ca class=u0022buttonu0022 href=u0022https://www.vitaltalk.org/guides/covid-19-communication-skills/u0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eVitalTalku003c/au003ernrnu003ca href=u0022https://www.globalfamilydoctor.com/u0022 target=u0022_blanku0022 rel=u0022noreferrer noopeneru0022u003eWONCAu003c/au003e have a series of articles relevant to family doctors as well as links to the World Health Organisation and other reputable websites which contain valuable information for family doctors having to deal with COVID-19 cases.rnrnu003ca class=u0022buttonu0022 href=u0022https://www.globalfamilydoctor.com/Resources/COVID19.aspxu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eWONCAu003c/au003ernrnDrawing attention to difficulty of controlling fake news during an epidemic.rnrnu003ca class=u0022buttonu0022 href=u0022https://www.weforum.org/agenda/2020/03/how-experts-are-fighting-the-coronavirus-infodemic/u0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eWEForumu003c/au003ernrnHow to communicate with families living in compete isolation. Paper from Giulia Lamiani and Colleagues and approved by the main Italian societies of Intensive Care, Emergency Medicine and Palliative Care (SIAARTI, ANIARTI, SICP and SIMEU).rnrnu003ca class=u0022buttonu0022 href=u0022https://www.aniarti.it/wp-content/uploads/2020/04/CommuniCoViD_eng-18apr20.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eEnglishu003c/au003e u003ca class=u0022buttonu0022 href=u0022https://www.aniarti.it/u0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eItalianu003c/au003ernrnCommunicating Covid-19 issues to people with Intellectual Disability and/or Autism resource.rnrnu003ca class=u0022buttonu0022 href=u0022https://www.sidin.org/wp-content/uploads/2020/03/scudo-al-COVID-19-per-PcDI_A_SIDiN_v-1_5.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eItalianu003c/au003e u003ca class=u0022buttonu0022 href=u0022https://each.international/wp-content/uploads/2020/04/Italienische-Empfehlung-zum-Umgang-mit-COVID-19-bei-IM.pdf.pagespeed.ce.oGQUgez2qV.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eGermanu003c/au003e u003ca class=u0022buttonu0022 href=u0022https://each.international/wp-content/uploads/2020/04/Tips-voor-het-omgaan-met-de-psychologische-effecten-bij-mensen-met-een-verstandelijke-beperking-of-autisme-van-de-maatregelen-tegen-de-verspreiding-van-het-coronavirus.pdf.pagespeed.ce.7FuswNd7fd.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eDutchu003c/au003ernrnA book with explanation of Covid19 for children. A nice way to explain it.rnrnu003ca class=u0022buttonu0022 href=u0022https://interagencystandingcommittee.org/system/files/2020-04/My%20Hero%20is%20You%2C%20Storybook%20for%20Children%20on%20COVID-19.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eBooku003c/au003ernrnWHO Social media cards are meant for for healthworkers: for  sharing on their social media channels.rnrnu003ca class=u0022buttonu0022 href=u0022https://drive.google.com/drive/folders/1qlbtlwpbnNDSdLC6jnko0_-th0SKZhi0u0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eSocial media cardsu003c/au003e

أبحاث التواصل بشأن كوفيد-19

To help find publications about COVID-19 and communication between patients and healthcare professionals, including information for patients / public from healthcare professionals.rnrnAuthors: Arwen H Pieterse (rEACH) and Jan Schoones (librarian Leiden University Medical Center, The Netherlands)rnrnu003ca class=u0022buttonu0022 href=u0022https://each.international/wp-content/uploads/2020/05/Search-strategy-resource-May-20.docxu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003ePubMed search strategyu003c/au003e

Improving Communication about COVID-19 and Other Emerging Infectious Diseases. u003cemu003eJacobsen KH u0026amp; Vraga EKu003c/emu003ernrnu003ca class=u0022buttonu0022 href=u0022https://www.ncbi.nlm.nih.gov/pubmed/32294248u0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eEur J Clin Investu003c/au003ernrnMisinformation of COVID-19 on the Internet: Infodemiology Study.  u003cemu003eCuan-Baltazar JY, Muñoz-Perez MJ, Robledo-Vega C, Pérez-Zepeda MF, Soto-Vega Eu003c/emu003ernrnu003ca class=u0022buttonu0022 href=u0022https://www.ncbi.nlm.nih.gov/pubmed/32250960u0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eJMIR Public Health Surveillu003c/au003ernrnCoronavirus: the spread of misinformation. u003cemu003eMilan A u0026amp; Khan Su003c/emu003ernrnu003ca class=u0022buttonu0022 href=u0022https://www.ncbi.nlm.nih.gov/pubmed/32188445u0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eBMC Medu003c/au003e

Data Mining and Content Analysis of Chinese Social Media Platform Weibo During Early COVID-19 Outbreak: A Retrospective Observational Infoveillance Study.  u003cemu003eLi J, XuQ, Cuomo R, Purushothaman V, Mackey Tu003c/emu003ernrnu003ca class=u0022buttonu0022 href=u0022https://www.ncbi.nlm.nih.gov/pubmed/32293582u0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eJMIR Public Health Surveillu003c/au003ernrnUnpacking the black box: How to promote citizen engagement through government social media during the COVID-19 crisis.  u003cemu003eChen Q, Min C, Zhang W, Wang G, Ma X, Evans Ru003c/emu003ernrnu003ca class=u0022buttonu0022 href=u0022https://www.ncbi.nlm.nih.gov/pubmed/32292239u0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eComput Human Behavu003c/au003ernrnSocial Media Spread During COVID-19: The Pros and Cons of Likes and Shares. u003cemu003eO’Brien M, Moore K, McNicholas Fu003c/emu003ernrnu003ca class=u0022buttonu0022 href=u0022https://www.ncbi.nlm.nih.gov/pubmed/32268046u0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eIr Med Ju003c/au003ernrnPreventative Behaviours Conveyed on YouTube to Mitigate Transmission of COVID-19: Cross-Sectional Study.  u003cemu003eBasch CH, Hillyer GC, Meleo-Erwin ZC, Jaime C, Mohlman J,, Basch CEu003c/emu003ernrnu003ca class=u0022buttonu0022 href=u0022https://www.ncbi.nlm.nih.gov/pubmed/32240096u0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eJMIR Public Health Surveillu003c/au003e

Use of Handheld Transceiver for Hospital Healthcare Workers-Caregiver Communication During the COVID-19 Outbreak in Pediatric Emergency Department.  u003cemu003eCuratola A, Ferretti S, Gatto A, Chiaretti Au003c/emu003ernrnu003ca class=u0022buttonu0022 href=u0022https://www.ncbi.nlm.nih.gov/pubmed/32287053u0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003ePediatr Infect Dis Ju003c/au003ernrnMaintaining Our Humanity Through the Mask: Mindful Communication During COVID-19. u003cemu003eSchögl M, Jones Cu003c/emu003ernrnu003ca class=u0022buttonu0022 href=u0022https://www.ncbi.nlm.nih.gov/pubmed/32282056u0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eJ Am Geriatr Socu003c/au003ernrnCrisis Symptom Management and Patient Communication Protocols Are Important Tools for All Clinicians Responding to COVID-19.  u003cemu003eBowman BA, Esch AE, Back AL, Marshall Nu003c/emu003ernrnu003ca class=u0022buttonu0022 href=u0022https://www.ncbi.nlm.nih.gov/pubmed/32276102u0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eJ Pain Symptom Manageu003c/au003ernrnCommunity pharmacists and communication in the time of COVID-19: Applying the health belief model.  u003cemu003eCarico RR, Sheppard J, Thomas CBu003c/emu003ernrnu003ca class=u0022buttonu0022 href=u0022https://www.ncbi.nlm.nih.gov/pubmed/32247680u0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eRes Social Adm Pharmu003c/au003ernrnProtecting the psychological health of children through effective communication about COVID-19.  u003cemu003eDalton L, Rapa E, Stein Au003c/emu003ernrnu003ca class=u0022buttonu0022 href=u0022https://www.ncbi.nlm.nih.gov/pubmed/32243784u0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eLancet Child Adolesc Healthu003c/au003ernrnApplying Palliative Care Principles to Communicate with Children about COVID-19.  u003cemu003eWeaver MS u0026amp; Wiener Lu003c/emu003ernrnu003ca class=u0022buttonu0022 href=u0022https://www.ncbi.nlm.nih.gov/pubmed/32240751u0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eJ Pain Symptom Manageu003c/au003e

Understanding COVID-19 risk perceptions among the public to enhance risk communication efforts: a practical approach for outbreaks, Finland.  u003cemu003eLohiniva AL, Sane J, Sibenberg K, Puumalainen T, Salminen Mu003c/emu003ernrnu003ca class=u0022buttonu0022 href=u0022https://www.ncbi.nlm.nih.gov/pubmed/32265008u0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eEuro Surveillu003c/au003ernrnUse of Rapid Online Surveys to Assess People’s Perceptions During Infectious Disease Outbreaks: A Cross-sectional Survey on COVID-19.  u003cemu003eGeldsetzer Pu003c/emu003ernrnu003ca class=u0022buttonu0022 href=u0022https://www.ncbi.nlm.nih.gov/pubmed/32240094u0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eJ Med Internet Resu003c/au003e

COVID-19: Peer Support and Crisis Communication Strategies to Promote Institutional Resilience.  Wu AW, Connors C, Everly GS Jrrnrnu003ca class=u0022buttonu0022 href=u0022https://www.ncbi.nlm.nih.gov/pubmed/32251512u0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eAnn Intern Medu003c/au003ernrnA Mobile Health Platform to Disseminate Validated Institutional Measurements During the COVID-19 Outbreak: Utilization-Focused Evaluation Study.  Zamberg I, Manzano S, Posfay-Barbe K, Windisch O, Agoritsas T, Schiffer Ernrnu003ca class=u0022buttonu0022 href=u0022https://www.ncbi.nlm.nih.gov/pubmed/32250958u0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eJMIR Public Health Surveillu003c/au003ernrnStrategies for Disseminating and Implementing COVID-19 Public Health Prevention Practices in Rural Areas.  Prusaczyk Brnrnu003ca class=u0022buttonu0022 href=u0022https://www.ncbi.nlm.nih.gov/pubmed/32246497u0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eJ Rural Healthu003c/au003ernrnEffective Risk Communication for Public Health Emergency: Reflection on the COVID-19 Outbreak in Wuhan, China.  Zhan L, Li H, Chen Krnrnu003ca class=u0022buttonu0022 href=u0022https://www.ncbi.nlm.nih.gov/pubmed/32245157u0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eHealthcare (Basel)u003c/au003ernrnLimited early warnings and public attention to COVID-19 in China, January – February 2020: a longitudinal cohort of randomly sampled Weibo users.  Zhu Y, Fu KW, Grépin KA, Liang H, Fung ICrnrnu003ca class=u0022buttonu0022 href=u0022https://www.ncbi.nlm.nih.gov/pubmed/32241328u0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eDisaster Med Public Health Prepu003c/au003ernrnBlocking information on COVID-19 can fuel the spread of misinformation.  Larson HJrnrnu003ca class=u0022buttonu0022 href=u0022https://www.ncbi.nlm.nih.gov/pubmed/32231320u0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eNatureu003c/au003ernrnEvidence informing the UK’s COVID-19 public health response must be transparent. Alwan NA et. al.rnrnu003ca class=u0022buttonu0022 href=u0022https://www.ncbi.nlm.nih.gov/pubmed/32197104u0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eLancetu003c/au003ernrnApplications of google search trends for risk communication in infectious disease management: A case study of COVID-19 outbreak in Taiwan.  Husnayain A, Fuad A, Su ECrnrnu003ca class=u0022buttonu0022 href=u0022https://www.ncbi.nlm.nih.gov/pubmed/32173572u0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eInt J Infect Disu003c/au003ernrnCOVID-19: Real-time dissemination of scientific information to fight a public health emergency of international concern.  Song P, Karako Trnrnu003ca class=u0022buttonu0022 href=u0022https://www.ncbi.nlm.nih.gov/pubmed/32092748u0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eBiosci Trendsu003c/au003ernrnStatement in support of the scientists, public health professionals, and medical professionals of China combatting COVID-19.  Calisher C et. al.rnrnu003ca class=u0022buttonu0022 href=u0022https://www.ncbi.nlm.nih.gov/pubmed/32087122u0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eLancetu003c/au003ernrnA paper about improving risk communication to family physicians  during public health crises.rnrnu003ca class=u0022buttonu0022 href=u0022https://www.cfp.ca/content/cfp/66/3/e99.full.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eCan Fam Phy Covid 19u003c/au003e

This is a database of worldwide funding opportunities for research and development that is compiled by Science|Business and is updated on a daily basis.rnrnu003ca class=u0022buttonu0022 href=u0022https://sciencebusiness.net/sciencebusiness-database-coronavirus-funding-opportunitiesu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eScience|Businessu003c/au003e

الدروس المستفادة

A viewpoint from Italy showing that in order to avoid collapse, healthcare systems need to have collaborative emergency networks, as simply increasing ICU capacity is not enough.rnrnu003ca class=u0022buttonu0022 href=u0022https://each.international/wp-content/uploads/2020/04/Grasselli-2020-JAMA.pdf.pagespeed.ce.1f71rIwLNw.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003ePDFu003c/au003e

اشترك في النقاش

انضم إلى مناقشة المنتدى حول Covid-19 وموضوع آخر هنا

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