Thèmes de communication :
Point de vue des patients
Prise de décision partagée

Objectif de l'outil :
How does the App work? Every chapter opens with a QuickScan which contains a number of tips. The text which comes after the QuickScan more or less follows the order of a typical consultation. You start out by joining, trying to align yourself with the patient verbally and non-verbally. You finish by bringing the interview to a conclusion. There is an art to doing this well. Each chapter contains examples of what you might say.

Brève description:
The app is based on my two books Patient-centered Communication in Medical Practice (deTijdstroom, 2010) and Patient-centered Communication in Mental Health Care (deTijdstroom, 2013). These books are based on a wide variaty of literature, among others on the books of Jonathan Silverman, Kurtz and Draper.