Développeurs : Rita Gorawara-Bhat, Mary Ann Cook, Greg A. Sachs

Année de publication: 2007, 2013

Date de la dernière révision : 18 septembre 2019

Contexte dans lequel l'outil a été initialement développé/validé : Out-patient clinic setting (USA)

Restriction aux paramètres : Aucun

Groupe ciblé: Older-patients and physicians in out-patient clinic and hospital settings

Langue(s) : Anglais

Traductions : polonais

Thèmes des outils :

La communication non verbale

Constructions/comportements spécifiques :

1) Static attributes of the clinic setting--e.g. physician's desk, exam table etc.
2) Dynamic attributes of the clinic setting--e.g. interaction distance between physician and patient
3) Kinesic attributes emanating from physician--e.g. eye contact, gesture etc.

Types de données requises pour utiliser l'outil : Enregistrements vidéo

Application prévue : Éducation, Recherche

Référence(s) au(x) document(s) de développement/validation :

1. Nonverbal communication in doctor–elderly patient transactions (NDEPT): Development of a tool. Gorawara-Bhat, Rita, Mary Ann Cook, Greg A. Sachs. Patient Education and Counseling , Volume 66 , Issue 2 , 223 - 234.
2. Physician eye contact and elder patient perceptions of understanding and adherence. Rita Gorawara-Bhat, David L. Dethmers, Mary Ann Cook. Patient Education and Counseling. Volume 92, Issue 3, September 2013, Pages 375-380.

Outil/manuel disponible : Oui.

Description de l'outil par l'auteur :

Salient features of the tool were derived from the medical literature and systematic observations of videotapes and refined during current research. The tool consists of two main dimensions of exam rooms:
(1) physical dimensions comprising static and dynamic attributes that become operational through the spatial configuration and can influence the manifestation of
(2) kinesic attributes.

Details of the coding form and inter-rater reliability are presented in the two PEC papers cited above. The usefulness of the tool is demonstrated through an analysis of 50 National Institute of Aging videotapes. Physicians in exam rooms with no desk in the interaction, no height difference and optimal interaction distance were observed to have greater eye contact and touch than physicians' in exam rooms with a desk, similar height difference and interaction distance.

Practice implications: The tool can enable physicians to assess the spatial configuration of exam rooms (through Parts A and B) and thus facilitate the structuring of kinesic attributes (Part C).

Training needed: suggested 30 - 40 hours. Tool nature: Descriptive

Accéder: Publique

Contact: Rita Gorawara-Bhat