“Lost (and found!) in translation: A case study in med improv workshop design”

Brittany Batell, MPH MSW CHES

Brittany Batell, MPH MSW CHES (she/they) currently works as a plain language specialist and medical improv trainer through Michigan Medicine, the University of Michigan’s health system. She is a theatre nerd with an undergraduate degree in English and two Master’s degrees in Social Work and Public Health. She first got involved in medical improv in 2017 and completed Katie Watson’s Training-of-Trainers course in 2018. She is an enthusiastic member of the Medical Improv Collaborative and recently joined the MIC Steering Committee. Brittany has supported with curriculum development and workshop facilitation on various topics like breaking bad news, providing feedback, navigating linguistic and cultural barriers, and more. She is currently building and launching programming through Michigan Medicine’s Office of Patient Experience focused on the top 3 provider skills patients report matter most to them: listening, courtesy and respect, and clear communication.

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