Tool focus: Assessment
Communication topics:
Empathy/relationship building
Gathering information/listening
Giving information/explanation & planning
Shared decision making
Type of tool: Assessment
Year of publication: 2001
Language: English
Purpose of tool:
Instrument for the observation of provider-patient interviews; 32 items with yes/no options divided in six domains. Topics covered: set the stage, elicit information, give information, understand the patient's perspective, end the encounter, if suggested a new or modified treatment/ prevention plan
HPCCC Core curriculum objectives
A. Communication with patients:
Gathering information/listening, Relationship building, Shared decision making
B. Intra- & interpersonal communication (professionalism & reflection):
C. Communication in healthcare teams (professional communication):
Access: Public
Your name and work address, and co-authors and addresses:Makoul G
Contact: Email
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