SEGUE Framework


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Tool focus: Assessment

Communication topics:
Empathy/relationship building
Gathering information/listening
Giving information/explanation & planning
Shared decision making

Type of tool: Assessment

Year of publication: 2001

Language: English

Purpose of tool:
Instrument for the observation of provider-patient interviews; 32 items with yes/no options divided in six domains. Topics covered: set the stage, elicit information, give information, understand the patient's perspective, end the encounter, if suggested a new or modified treatment/ prevention plan

HPCCC Core curriculum objectives

A. Communication with patients:
Gathering information/listening, Relationship building, Shared decision making

B. Intra- & interpersonal communication (professionalism & reflection):

C. Communication in healthcare teams (professional communication):

Access: Public

Your name and work address, and co-authors and addresses:Makoul G