Tool focus: Assessment
Communication topics:
Empathy/relationship building
Gathering information/listening
Giving information/explanation & planning
Shared decision making
Type of tool: Assessment
Year of publication: 2001
Language: English
Professions in which tool to be used: Medicine
Level of learner: Undergraduate, Postgraduate
Goals/Educational objectives:
Instrument for the observation of provider-patient interviews; 32 items with yes/no options divided in six domains. Topics covered: set the stage, elicit information, give information, understand the patient's perspective, end the encounter, if suggested a new or modified treatment/ prevention plan
References:
Makoul G. The SEGUE Framework for teaching and assessing communication skills. Pat Educ Couns. 2001;45(1):23-34.
HPCCC Core curriculum objectives
A. Communication with patients:
Gathering information/listening, Relationship building, Shared decision making
B. Intra- & interpersonal communication (professionalism & reflection):
C. Communication in healthcare teams (professional communication):
Simulated clinical encounter: No
Access: Public
Author(s) and affiliation(s): Makoul G
Contact: Email