Tool focus: Assessment
Communication topics:
Empathy/relationship building
Gathering information/listening
Giving information/explanation & planning
Shared decision making
Type of tool: Assessment
Year of publication: 2001
Language: English
Purpose of tool:
The Kalamazoo Essential Elements Communication Checklist (KCS) includes 7 core communication competencies and 24 sub-competencies. Learners‰Ûª performance is rated on the competencies and sub-competencies using 4 categorical ratings: done well, needs improvement, not done, not applicable. The adapted KCS was minimally modified using global ratings on a 5-point Likert scale for the 7 KCS competencies. A second version used a Likert scale for both the 7 competencies and 24 sub-competencies.The Gap‰ÛÒKCS Assessment Form can be used for self-assessment; an adapted version can be used by actual or simulated patient/family members. It contains the original seven competencies and two additional dimensions: demonstrates empathy and communicates accurate information.
HPCCC Core curriculum objectives
A. Communication with patients:
Gathering information/listening, Relationship building, Shared decision making
B. Intra- & interpersonal communication (professionalism & reflection):
C. Communication in healthcare teams (professional communication):
Access: Public
Your name and work address, and co-authors and addresses:EA Rider; Joyce BL; Steenbergh T; Scher E; Calhoun AW; Peterson E; Meyer EC
Contact: Email
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