Tool focus: How to teach
Communication topics:
Experiential learning
Feedback
Role play
Small group facilitation
Type of tool: Facilitator guide
Language: English
Purpose of tool:
How to deal with conflict and difficult behaviour as a facilitator
Brief description:
2 page summary with important skills and examples when meeting conflict and difficult behaviour as a facilitator
A. Communication with patients:
B. Intra- & interpersonal communication (professionalism & reflection):
Professionalism, Self awareness
C. Communication in healthcare teams (professional communication):
Access: Public
Your name and work address, and co-authors and addresses:Jonathan Silverman
Contact: Email
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