Conectar, Identificar & Comprender, Acordar, Ayudar (CICAA)(Connect, Identify & Understand, Agree, Assist)

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Tool focus: Assessment

Communication topics:
Empathy/relationship building
Gathering information/listening
Giving information/explanation & planning
Shared decision making

Type of tool: Assessment

Year of publication: 2006; 2010

Language: Spanish

Purpose of tool:
Spanish language instrument for assessment communication with patients and families in clinical encounters. CICAA skills include (Conectar, Identificar&Comprender, Acordar, Ayudar); (Connect, Identify & Understand, Agree, Assist). Includes guide for use

Brief description:

HPCCC Core curriculum objectives

A. Communication with patients:
Gathering information/listening, Relationship building, Shared decision making

B. Intra- & interpersonal communication (professionalism & reflection):

C. Communication in healthcare teams (professional communication):

Access: Public

Your name and work address, and co-authors and addresses:Ruiz-Moral R; Perula de Torres L; GavilÌÁn Moral E; Parras Rejano JM