Conectar, Identificar & Comprender, Acordar, Ayudar (CICAA)(Connect, Identify & Understand, Agree, Assist)
Tool focus: Assessment
Communication topics:
Empathy/relationship building
Gathering information/listening
Giving information/explanation & planning
Shared decision making
Type of tool: Assessment
Year of publication: 2006; 2010
Language: Spanish
Purpose of tool:
Spanish language instrument for assessment communication with patients and families in clinical encounters. CICAA skills include (Conectar, Identificar&Comprender, Acordar, Ayudar); (Connect, Identify & Understand, Agree, Assist). Includes guide for use
Brief description:
n/a
HPCCC Core curriculum objectives
A. Communication with patients:
Gathering information/listening, Relationship building, Shared decision making
B. Intra- & interpersonal communication (professionalism & reflection):
C. Communication in healthcare teams (professional communication):
Access: Public
Your name and work address, and co-authors and addresses:Ruiz-Moral R; Perula de Torres L; GavilÌÁn Moral E; Parras Rejano JM
Contact: Email