Developers: Rhona McMillan, Niall Cameron, Ailsa Power

Year of publication: 2011

Date of last revision: 24 May 2021

Setting in which the tool was originally developed/validated: general practice in Scotland

Restriction to setting(s): only useful for general practitioners who have been taught to consult in a patient-centered manner

Target group: General practitioners and pharmacists working in primary care

Language(s): English

Tool topics:

General communication behavior / Overall communication behavior

Specific constructs/behaviours:

Not specified

Types of data required to use the tool: Video recordings

Intended application: Education

Reference(s) to development/validation paper(s):

McMillan, R., Cameron, N. and Power, A., 2011. Pilot study to develop and test a generic peer feedback instrument to review videotaped consultations in primary care.жQuality in primary care,ж19(6).

Tool/manual available: No. (Possibly upon request)

Tool description by the author:

GP instrument: 24 items each rated on a seven-point Likert scale, 23 questions relating to the patient-centred consultation and 1 giving an overall score.

Pharmacist instrument: 22 of these 24 items each rated on a seven-point Likert scale, 21 questions relating to a patientcentred consultation and 1 overall score.

Access: Public

Contact: Rhona McMillan