International Conference on Communication in Healthcare 2020 Part 2: Online

Following on from our highly successful ICCH ONLINE conference in September 2020, the second part of this event, was also held online from the 15 – 16 April 2021.

We had hoped to be able to hold this event in person in Leuven, Belgium, but with the continued uncertainty surrounding the COVID-19 pandemic we felt it would be not be responsible nor sensible for us to pursue this plan.

This online conference was an opportunity for you to take part in the second part of our 2020 ICCH programme.  It brought together the community of healthcare researchers, teachers, practitioners and policy makers from around the globe.  It provided us with a unique opportunity for the international and interactive exchange of ideas and products of education, research and policy activities across individuals and institutions.

Not sure what to expect from an online event?

ICCH 2020 Online Part 1, Welcome Page. NB Conference graphics will be changed for ICCH 2020 Online Part 2

Please check out the Twitter hashtag #ICCH2020 to hear feedback from the participants of the online event in September on how much they enjoyed it & how it was still possible to achieve great networking & interactivity.

We were delighted to confirm our esteemed plenary speakers for this online event:

Professor Dame Lesley Fallowfield
Professor of Psycho Oncology, University of Sussex, UK

Professor Lidia Del Piccolo
Associate Professor in Clinical Psychology at Verona University, Italy

Sponsorship opportunities

Sponsorship opportunities for non-pharmaceutical organisations are available.  Please email for more information.

With thanks to our sponsor


Qpercom (ISO 27001) provides advanced assessment solutions for higher education institutions and volume recruitment. Founded in 2008 at the College of Medicine, Nursing and Health Sciences at the National University of Ireland, Galway, Qpercom’s assessment software for clinical exams is trusted by university clients in Europe, Asia, North America and Australia. Our OSCE management information system, Observe, caters for communication skills assessments, allowing for psychometric analysis, Excel output of all data, Borderline Regression Analysis (pre and post assessment standard setting) and support for Generalizability Analysis. Developed by medical educators, for medical educators, this web-application allows Schools of Medicine and Healthcare Sciences to plan and perform OSCEs, as well as conduct detailed instant analysis on results while the OSCE is ongoing. In 2020, in response to the COVID-19 pandemic, we added video integration to Observe, to allow fully remote OSCEs to be facilitated and assessed. In-house assessment research and expertise drives the growth of our product features and functionalities. Qpercom achieved Business All Star Accreditation in 2021 and has previously won awards for e-assessment and excellence in healthcare education. We look forward to serving your assessment needs and we are delighted to sponsor this year’s EACH International Conference on Communication in Healthcare.

Dr Thomas Kropmans, CEO and Co-Founder of Qpercom, 

Conference Planning Committee

Cadja BachmannChair of the Planning Committee
Marcy RosenbaumDeputy Chair of the Planning Committee & EACH President
Marij HillenRepresentative from research committee (rEACH)
Lode VerreyenEACH Networking representative
Lorraine NobleEACH President-Elect
Shak RehmanRepresentative from policy & practice committee (pEACH)
Evelyn van Weel-BaumgartenRepresentative from research committee (rEACH)
Eva DohertyRepresentative from teaching committee (tEACH)
Mollie RubenRepresentative from the Early-Careers committee (yEACH)
Eva Maria BitzerNational Representative
Russell RothmanRepresentative from Academy of Communication in Healthcare (ACH)
SAS Event ManagementEvent Organisation