What to teach in communication skills teaching – skills and structure (2/2)

Member Fee: £150 (for both workshops) Non Member Fee: £180 (for both workshops)

This is a shorter online version of our two-day annual ‘What to teach’ course that will focus on the basic core clinical communication skills rather than specific communication challenges. The primary focus of this course will be on the structure and skills of healthcare communication. The course will look at the various models in use to conceptualise health care communication and analyse communication skills in observed encounters with patients. This will help participants:

  • clarify what they are trying to teach
  • define the individual specific skills of effective clinical communication
  • break down the complex task of the interview into its individual components

We will explore communication skills by observing prepared videos and work in small groups/break out rooms.

The online course will be facilitated by experienced teachers from tEACH, the teaching committee of EACH: International Association of Communication in Healthcare. The proceedings will be held in English and as much as possible will accommodate participants for whom English is not their first language.

Please note, this course is not about online facilitation skills but rather the content of what should be included in any communication teaching sessions.


Jane Ege MøllerJane Ege Møller
Department of Clinical Medicine, Aarhus University, Denmark
Jane Ege Møller, PhD, is Associate Professor at Department of Clinical Medicine, Aarhus University in Denmark and the Academic Manager of the clinical communication skills courses for residents in Central Denmark Region. She is currently the co-chair of tEACH, the teaching committee of EACH.
She has done several training and research projects on workplace based communication training, and has more than 15 years of experience in the field of clinical communication and medical education.

Annegrethe NielsenAnnegrethe Nielsen
University College Copenhagen, Denmark
Annegrethe Nielsen, Ph.D, is a senior lecturer at the nursing department at University College Copenhagen. She has been teaching communication skills to students and professionals of a variety of healthcare professions for more than 20 years and is a member of the teaching committee of EACH. She is especially interested in the skills of shared decision making and how to teach and implement the skills in professional practice.

Anna Sonkin
Anna Sonkin is a pediatrician, palliative care physician and medical educator based in Moscow, Russia.
Born in the USA into a Russian family, she moved with her parents back to their native Moscow in 1991, soon after the fall of the Soviet Union. She studied Medicine and completed residency in General Pediatrics in Moscow.

Part One

Part one takes place on Wednesday 27 April.  Attendance at both is required.


The times are UK times (British Summer Time ie GMT+1)

Date/Time 05 May 2022 @ 3:00 pm - 6:30 pm

Event Type