BEGIN:VCALENDAR VERSION:2.0 PRODID:-//wp-events-plugin.com//7.2.3.1//EN TZID:Europe/London X-WR-TIMEZONE:Europe/London BEGIN:VEVENT UID:65@each.international DTSTART;TZID=Europe/London:20220906T080000 DTEND;TZID=Europe/London:20220906T080000 DTSTAMP:20220808T083912Z URL:https://each.international/ar/calendar/icch-pre-course-healthcare-poli cy/ SUMMARY:ICCH Pre-Conference Course: Influencing Communication in Healthcare Policy DESCRIPTION:Influencing institutional and governmental policy related to co mmunication in healthcare: Evidence based approaches to communication with powerbrokers and policy makers\nResearch shows that most patients around the world do not get humanistic\, patient-centric\, and empathic care resu lting in poor care with high disease burden despite the availability of ve ry effective therapies. Members of EACH have contributed heavily to the li terature that demonstrates how an absence of effective communication has c ontributed to this deficit. pEACH (Policy &\; Practice Committee of EAC H) is committed to supporting the implementation of research findings into effective\, evidence-based practice\, as well as influencing policymakers to develop humanistic medical practice policies.\n\nInfluencing policy is challenging\, requiring motivation and skill to effect change. pEACH is d etermined to educate our members on effective\, efficient\, and evidence-b ased communication skills\, and providing ready to use resources to engage policymakers and other key health stakeholders to build a system that can serve the needs of our patients.\n\nGreat communicators are great negotia tors\, they resolve seemingly intractable disputes and enhance working rel ationships. Their negotiation/communication skills determine their effecti veness as communicators and influencers of policy. EACH members are often involved in communication and negotiation with an array of stakeholders\, including healthcare system governing boards/C-suites/patients/end-users/g overnment/health plans/insurance companies/EMR vendors/pharmaceutical comp anies etc.\n\nThe ability to negotiate requires a collection of interperso nal and communication skills used together to bring about a desired result . It is based on exploring underlying interests and positions to bring par ties together in a constructive way. Effective negotiators use innovative thinking to create lasting value and forge strong professional relationshi ps. They take a deep dive in to what motivates and influences differing pe rspectives to better understand and tackle challenges and disagreements.\n \nThis 4-hour highly interactive session provides evidence/data-based tool s/interventions for identifying individual communication preferences/deliv ery methods/conflict resolution styles\, allowing participants to discover \, learn and practice the negotiation skills/tools. We will also be includ ing case-studies\, data from the literature review\, needs assessment\, co nflict management tools that are useful in negotiation. Evidence-based int erventions and tools will be discussed &\; practiced.\n\nThe pre-course session focuses on communication with policymakers and managers at govern ment and level organisation levels\, aiming to influence policy which prom otes patient safety\, quality\, and satisfaction.\n\nThis course is direct ed towards educators\, researchers\, practicing practitioners/health care providers\,  &\; health professional learners at any level (students/p ostgraduate learners)  who wish to develop skills to achieve desired outc omes while enhancing relationships with policy makers/power brokers to inf luence policies/practices focused on clinical communication skills. The co urse combines large group interactive sessions presenting evidence and con crete steps in developing specific strategy with small group sessions wher e participants work on their individual issues and develop plans of action .\n\nThe course will be held in English and as much as possible will accom modate participants for whom English is not their first language. We are a ware that institutions in different countries will have varying resources\ , power structures as well as policy differences and take this into accoun t in helping you devise strategies for your unique situation. The course w ill be highly interactive and participant centered and will enable individ ual participants to formulate concrete plans for the future to help them a rchive success and enhance satisfaction &\; happiness.\n\nThe session w ill be a dynamic discussion and role-play in small groups with challenges posed to attendees for group ‘problem-solving’ activities\, to ensure that attendees meet the needs of our policymakers\, and patients.\nCourse objectives\nAs a result of this course\, participants will be able to\n\n Appraise and practice developing effective communication and negotiation techniques\, skills and strategy while preserving and enhancing the relati onship with policy makers &\; power broker.\n Understand the way one d eals with conflict can impact negotiation.\n Explain how personal interes ts and positions influence negotiating.\n Identify personal strengths and opportunities for improving communication and negotiation skills. \n Rec ognize the value of understanding your best alternative to a negotiated ag reement (BATNA). \n\nCourse facilitators have extensive experience in teac hing effective negotiation and communication skills\, facilitating Train t he Trainers Courses for health professions educators\, teaching health pro fessional learners at all levels as well as negotiating at many level in r eal life.\nFacilitators\nShakaib (Shak) Rehman\, MD\, MACP\, CSH\, FAMIA\, FACH\, is Chair &\; Professor of Biomedical Informatics at the Univers ity of University of Arizona College of Medicine-Phoenix in the US.  He i s currently the Chair of pEACH\, the policy\, practice and public relation s committee of EACH.  He has conducted research on and taught about clini cal communication and medical education for over 30 years and oversees com munication skills curriculum for students\, residents and practicing clini cians. He has provided faculty development related to communication skills teaching and curriculum all over the world.\n\n \;\n\n \;\n\nCono r Giligan is Associate Professor of of Health Behaviour Science at the Uni versity of Newcastle (UON)\, Australia. Conor is deputy national represent ative for EACH and is currently serving as a member of the  ICCH 2022 Sci entific Committee. Conor has more than 15 years of experience as a researc her and teacher medical education\, and in particular in the field of clin ical communication skills. She has developed a communication skills curric ula for medical students and conducts faculty development for facilitators \, both at her own institution and externally.\n\n \;\n\n \;\n\nDe mi Krystallidou is a research fellow at the Centre for Translation Studies at the University of Surrey\, UK. Her expertise is in multilingual health care communication which she studies by means of interdisciplinary  resea rch methodologies. She qualified as a conference interpreter (Heriot Watt 2006) and holds a PhD in Translation Studies (Ghent University 2013). She has published extensively on linguistically discordant and interpreter-med iated healthcare communication and her work has appeared in high impact jo urnals in the fields of healthcare communication\, interpreting\, educati onal research and health services research. She is currently involved in s everal UK and EU research grants where she leads on implementation and eva luation. She serves as reviewer for UK research councils and leading journ als in healthcare communication. She is an editorial board member of BMC H ealth Services Research and the deputy Chair of pEACH.\nFees\nMember £180 \nNon member £210\nStudent £130\nRegistration\nThis course takes place p rior to ICCH 2022\, in Glasgow\, Scotland.\n\nRegister CATEGORIES:EACH Course END:VEVENT BEGIN:VTIMEZONE TZID:Europe/London X-LIC-LOCATION:Europe/London BEGIN:DAYLIGHT DTSTART:20220327T020000 TZOFFSETFROM:+0000 TZOFFSETTO:+0100 TZNAME:BST END:DAYLIGHT END:VTIMEZONE END:VCALENDAR